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Shipping & Returns

Shipping

Domestic Shipping Rates (USA)

Flat Rate Standard Shipping: $3.99 for each order (doesn't matter how many items). 
FREE SHIPPING for orders with $50 or more. (Limited Time Offer)

Express Shipping: $24.95 for each order 1-2 business days 

 

International Shipping Rates

First Class International: $10.00, 7-17 business days (depends on location around the world)

International Express: $39.99, 2-4 business days

 

Returns / Exchange Policy

We want our customers to be happy with our products. We offer 30-Day Money Back Guarantee. If you're not happy with our product for any reasons, you can return it for FULL refund excluding Shipping Fee. Customer will be responsible for the return Shipping and Handling Fee.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Returning Address:

Top Value Jewelry
PO Box 79173
Charlotte, NC 28271

Phone: 704-390-4101